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Just-in-time Coaching Resources

​Our hand hygiene policy at Ellis Medicine requires health care staff to wash in and wash out of each patient room.

In an effort to improve the hospital-wide compliance with this policy, we need our nursing managers to participate as Just-In-Time Coaches. Just-in-Time coaches intervene when a healthcare worker has not completed hand hygiene before entering or leaving a patient room. The JIT coach will conduct a mini-interview with the healthcare worker to ascertain their barriers to successful hand hygiene, and reinforce the hospital's policy on hand hygiene. This intervention is an evidence-based to improve hand hygiene.

Most of you have already completed the online and in-person training to be a Just-in-Time coach. This page will serve as a resource for you to refresh your training, and to help new nurse managers to onboard with the project.

Joint Commission hand hygiene observer training

​This training from the Joint Commission Center for Transforming Healthcare will help you understand how to observe hand hygiene compliance.  Click on the "Download File" link to download and access the training.
hand_hygiene_observer_training.exe
File Size: 45574 kb
File Type: exe
Download File


Just-in-Time Coaching tools

Coaching notes form

Here is a  paper coaching notes  form that you can print to collect data on the floor before you enter the sessions into the intranet app.
hand_hygienecoachingtool_2x2.docx
File Size: 23 kb
File Type: docx
Download File

Coaching Script

Here is a simple script that you can use when coaching non-compliant staff.
justintime_coaching_script.docx
File Size: 14 kb
File Type: docx
Download File

Coaching Educational Responses

Here are some educational responses that you can use to address barriers that staff mention while coaching.
addressing_barriers_while_coaching.docx
File Size: 14 kb
File Type: docx
Download File


Just-in-time Coaching  intranet Data App

To learn how enter your observations into the intranet data collection tool, so that they are included in the hand hygiene reports, please watch this brief video on how to access and use the tool.

Just-In-Time Coaching Example Video

This quick video shows an example of what a hand hygiene just-in-time coaching session would like in action. (Starring Stephanie Morris, RN and Keith Olmer.)

Accessing the Hand Hygiene app from a floor computer

Because computers on the units are not logged in as a specific user, you will need to take a few extra steps to access the app under your username. 

Questions? Call 518.243.4381 or email harte@ellismedicine.org
Copyright © 2022,  Ellis Medicine.
  • Home
  • EBP
    • Searching for Evidence
    • EBPModel
    • Practice Question
    • Translating
  • Services
    • Article Requests
    • Literature Searches
    • Table of Contents Emails
    • Technology Lending
    • Training
    • Resources >
      • Current Nursing Journals
      • ASL
      • Catalog
      • Databases
      • E-Books
      • Journals
      • CE Resources for Nurses
      • JournalClub
      • Phone Apps
      • Technology Tutorials
    • End of Life Resources
    • BestPractices
  • About
    • News
    • Librarian's Hours
  • Contact